Our Areas of Expertise
Cultural Competence
Our Areas of Expertise
Cultural Competence
We Offer Cultural Competence Training and More
Cultural Competence and Inclusion Go Hand in Hand
Cultural competence refers to our ability to notice, learn about, understand and adapt to cultural differences. Team members who have heightened cultural competence are more inclusive in how they work and lead.
Cultural Competence Leads to Inclusive Environments
Cultural competence is an acumen that must be embedded across an organization’s systems and practices in order to be inclusive. Through our cultural competence training and advisory services, bci teaches leaders and team members how to work more inclusively across cultures, including how to be more adaptive in embracing a range of behavioral differences.
Why Choose bci for Your Cultural Competence Training
Cultural competence is an essential skill for building a more inclusive organizational culture. At bci, we focus on teaching leaders and team members how to heighten their cultural competence through a few key educational pillars:
Cultural Lens Awareness
Understanding how your own cultural identities impact your behavioral preferences and your unconscious biases
Bias Interruption
Learning how to identify your discomfort with differences and how this impacts your interactions with team members whose behavioral preferences are different than your own
Becoming Adaptive
Focusing on adapting your behavior to be more inclusive of other ways of behaving when working across cultural differences
We Help Organizations to Embed Cultural Competence in Talent Management
Inclusive talent management is critical for creating organizational cultures that support the advancement of professionals from equity-seeking communities.
At bci, we work with organizations to embed cultural competence in key talent management areas, including recruitment, work allocation, mentorship and sponsorship, performance management and promotions.
Did You Know?
Your cultural lens impacts how you act.
In teaching about cultural competence, it’s critical to focus on the development of your ‘cultural lens’.
When you have a developed cultural lens, you’re better able to identify how your cultural identities impact not just your behavior, but your judgments of how others behave. You’re also able to better adapt your behaviors when working across differences. This is essential for being inclusive.
Develop Cultural Competence Within Your Organization with the Intercultural Development Inventory
The Intercultural Development Inventory (IDI) is the leading tool on the market to measure the cultural competence of an individual leader, a team or an organization.
At bci, we use the IDI extensively with leadership groups to benchmark and develop their cultural competence. Reach out to us to ask how you can leverage the IDI to develop cultural competence within your organization.
All of bci’s cultural competence training can be offered in a webinar or virtual workshop format.
Online Training with bci
Find out more about our cultural competence-focused e-learning modules, which can help you scale training across employee groups or office locations.

Recommended Cultural Competence Resources
- Article — Cultural competence: An essential skill in an increasingly diverse world by Ritu Bhasin
- Book — Cultures and Organizations: Software of the Mind by Geert Hofstede, Gert Jan Hofstede and Michael Minkov
Cultural Competence Resources

ARTICLE
Cultural competence: An essential skill in an increasingly diverse world
By Ritu Bhasin





BOOK
Cultures and Organizations: Software of the Mind
By Geert Hofstede, Gert Jan Hofstede and Michael Minkov





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