Work for bhasin consulting inc.

Operations and Administrative Assistant

Toronto-based consulting firm bhasin consulting inc. (bci) is looking for a highly organized and dedicated individual to fill the position of Operations and Administrative Assistant. This exciting role will appeal to a self-motivated, highly organized and detail-oriented individual who thrives in a flexible and fast-paced environment.

The Operations and Administrative Assistant will support a small team at a leading equity, diversity and inclusion consulting firm. This role will be responsible for administrative tasks related to: database management, client relations, communications projects, office management and more.

bhasin consulting inc. encourages applicants who identify as People of Colour, Indigenous Peoples, people from LGBTQ communities, people with disabilities and people from across other diverse communities to apply for this role.


Features of the Position:

  • The Operations and Administrative Assistant will report directly to the firm’s Director of Operations (DOO)
  • Employee hours — full-time hours during regular work hours (up to 44 hours per week)
  • Working remotely for now given COVID-19, but will work in-person (downtown Toronto) once re-entry to the workplace takes place
  • Compensation — competitive with market and based on experience (salary range starts at $40,000, with possibility of yearly performance bonus)
  • Employee benefits include comprehensive medical plan and a professional development stipend
  • Technology — you’ll need a smartphone and WIFI at home

Responsibilities of the Role:

1. Operations and Data Management

  • Manage key aspects of office operations to ensure they run smoothly, including:
    • Creating and updating procedures documents
    • Improving and maintaining digital and physical filing systems and storage
    • Handling administrative aspects of onboarding and off-ramping staff and contractors
  • Responsible for maintaining accuracy of all Salesforce records including:
    • Entering and updating client data related to proposals, letter agreements, and invoices on a rolling basis
    • Creating and maintaining accurate contact data including contact lists
    • Creating data reports on a regular and incidental basis
  • Responsible for maintaining records in OneDrive:
    • Entering and updating client files on a rolling basis
    • Updating all other files as needed

2. Client Management

  • Work with the Client and Administrative Coordinator and Director of Operations on administrative tasks related to client management, including:
    • Managing ongoing logistical documents related to bci’s virtual workshops
    • Setting up all virtual sessions via Zoom
    • Creating and managing temporary log-ins for e-learning modules
    • Managing projects related to the IDI assessment
  • Invoicing:
    • Creating invoices for upcoming events on a weekly basis or as needed
    • Pulling reports to ensure all clients have been invoiced and have paid – update the DOO on the status on a weekly basis

3. Marketing and Communications

  • Work with the Digital Marketing & Communications Manger on marketing-related administrative tasks, including:
    • Responding to event and PR-related email inquiries
    • Assisting with event planning logistics and delivery
    • Maintaining marketing and communications documents and archive

4. Office Administration

  • Planning for and participating in team strategy meetings
  • Expenses management
  • Mail and courier management
  • Company property management
  • All other projects and tasks as required

5. Personal Administrative Work

  • Personal tasks for President, as assigned



Desired Skills and Experience:


  • Post-secondary education and 1-2 years of work experience
  • Experience working in an administrative/database role in an office setting required
  • An extremely organized approach to work, including exceptional attention to detail
  • Flexible, adaptable, resourceful and deadline driven, with an ability to manage multiple competing priorities in a fast-paced environment
  • Experience in a stakeholder/client management role is an asset

Interpersonal Skills:

  • Strong interpersonal skills with the ability to maintain confidentiality
  • Self-motivated team player with a positive, can-do attitude and creative problem-solving abilities
  • Flexible to change, new challenges and demands in a fast-paced environment

Technology Skills:

  • Excellent proficiency with Office Suite (Excel, PowerPoint, Outlook and Word)
  • Experience with database management (Salesforce preferred)

To Apply:

  • Please send your cover letter and resume to:
  • Please note: all candidates who are selected to move forward in the application process will be asked to complete candidacy assessment assignments throughout the process

Please note: If you feel like you are a good match for this position but do not meet all of the above criteria, you are still encouraged to apply. A combination of skills and experience will be considered

Don't miss our next Let's Dig Deep workshop — Holding Inclusive Conversations Around Mental Health

A Three-Hour Virtual Workshop  |  Live via Zoom
May 6  | 
2:00-5:00 pm (ET)

Racism is not a new issue.

In this moment of heightened stress, longstanding social inequities have been thrust into the spotlight. It is more important than ever for leaders, mentors, sponsors and team members to take action and step up as allies.

Get in touch to learn about our allyship and anti-racism training and how it can benefit the equity, diversity and inclusion efforts within your organization.

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