What do our clients say about us?
Over the past several years, we have worked very hard to make the University of Regina the most inclusive work and learning environment possible. However, we knew it was time to take things to the next level, and bci’s cultural competence workshop was exactly what our leadership team needed in order to do that. bci worked closely with us to tailor the workshop to our needs, and Ritu was one of the most engaging, dynamic and passionate facilitators with whom we have ever worked. The response to Ritu’s workshop was overwhelmingly positive. As a leadership team, we developed a strong understanding of how to build on our strengths, overcome our biases, and take every opportunity to be a more welcoming and inclusive university for everyone who walks through our doors.
Working with Ritu and bci has been a wonderful way to accelerate our global diversity program. As the executive sponsor for this program, I appreciate her flexibility and agility to help us navigate different options, set up a baseline survey, and a global diversity and inclusion council. Ritu delivered a powerful unconscious bias training for our global executive team and global diversity and inclusion council in Paris that was impactful and relevant, and opened up a new spaces to talk about driving changes in recruitment, succession planning, and leadership competencies for inclusion. Her advice and expertise have really allowed us to prioritize areas of focus initially to build a long-term inclusion culture shift as key part of global business growth. I value her partnering, collaborative approach.
The Association of Legal Administrators (ALA) contracted Ritu for a 90 minute presentation and follow up panel conversation for their Annual Conference. Ritu’s rapid fire and insightful “Overcoming the Discomfort with Differences” held everyone’s attention and her success was marked by the return of those same attendees plus more for the panel session “Deeper Dive on Minimization.” Her relatable, energetic style and engaging honesty begs your attention, and her deep expertise guarantees learning and growth. She makes the audience feel smart and complicit in advancing the ball on diversity and inclusion efforts. I’m certain she will make return visits for other ALA conferences; she’s just what we need on this topic.
After partnering with bci to deliver executive coaching and workshops in the Financial Services and Land, Property and Construction sectors, I continue to feel astounded by the level of insight, influence and impact they consistently deliver – regardless of the organizational culture or leadership team. They’re experts who drive meaningful change, and do so by partnering and listening well to their clients. I cannot recommend bci highly enough.
This is a transformational moment. The majority of our leaders grew up in an era defined by a cold war, a clear separation of gender roles and the economic dominance of one ethnic group. The next generation of leaders formed their assumptions in very different time. As our industry thinks through the challenges of passing leadership on to this new generation, Ritu’s insight on the gender and ethnic biases that we all struggle with is a much needed tonic. Ritu has ignited a passion around this topic for our industry, and has helped many take an important step towards transforming our leadership, our industry, and our society.
After Ritu did a one-hour training session for us on cultural competencies, we hired her to lead our Attorney of Color Retreat which focused this year on the retention of diverse lawyers. I had been advised that this difficult subject was a terrible idea for a retreat, but Ritu approached it with courage, grace, in-depth knowledge and wit. The retreat ended up being our best ever and will serve as a terrific foundation for our next strategic plan for diversity. Ritu has a gift for delivering tough content without turning off even the most skeptical listener.
This year, New York Law School (NYLS) issued its first-ever Institutional Diversity and Inclusion Plan. In implementing the plan, we engaged bci to help us design and deliver an interactive workshop for our first-year students. bci’s presentation was dynamic and challenged students to confront, consider, and reconcile a rich set of perspectives on the issue of bias. It was our aim to ensure students understand the impact of different forms of bias and the effects it can have in the classroom or in their roles in the legal profession. The feedback received from students and administrators who were present was overwhelmingly positive.
Our team was facing several hiring and retention challenges, resulting in a high turnover rate. We were referred to Ritu and her team, and from our initial discussions with her all the way through our training and hiring process, she understood our challenges, expertly learned our business, and helped us develop long-term strategies and solutions fitting our unique needs. We were incredibly impressed with her knowledge, professionalism, and efficiency. Our new hires are working out better than anticipated, and we now have the skills, tools and confidence to avoid past mistakes. We hope to work with Ritu and her team again, and would highly recommend her services.
Dickinson Wright PLLC engaged bhasin consulting inc. after an internal referral search. With several options in hand, we then went into the market to narrow our potential candidates. Ultimately, bci’s reputation, client list and personal approach swayed DW to select bci for our Diversity and Inclusion exercises and consulting. bci’s professional and pragmatic approach proved successful in gathering information and then training 400+ FTEs, across 14 offices. Ritu Bhasin’s integral involvement, along with her professional staff, made the exercises and post-training consultation more meaningful than anticipated. Dickinson Wright is continuing to work with bci on follow-up “next-steps”, and views bci as our partner in the Firm’s D&I efforts.
Ritu was the guest speaker at our Annual General Meeting and proved to be most impressive. Her insights into the organizational aspects of fostering a mindset of diversity was especially relevant for our us as we serve Toronto’s vastly diverse population on a daily basis. She applauded us for the steps that we have taken to develop and promote a culture of diversity, but also challenged us to realize that there is more work for us to do. Ritu’s presentation style is captivating and dynamic. She speaks with conviction and from experience. Her ability to tailor her message and expertise to fit our audience was greatly appreciated. We plan to invite her again later in the year to do a follow up session with a group of leaders from our agency charged with furthering our diversity strategy and agenda.
At Stikeman Elliott we pride ourselves on being at the forefront of law firms in our diversity and inclusion initiatives, and we are very pleased to have won awards for our diversity programming. With Ritu’s help, our Diversity Committee developed a leading-edge diversity and inclusion strategy which supports Stikeman Elliott’s business goals, with measurable objectives and a road map for accomplishing our objectives over the coming years. Ritu is extremely knowledgeable about diversity and inclusion theory and practice both in Canada and the US, and she was able to play a continuing educational role as we explored best practices and trends across a range of industries. More importantly, Ritu brought a very business-oriented and practical approach to our strategy and had a good understanding and intuition for what would succeed in our industry and in our business environment.
Ritu brings passion as well as expertise to the topic of diversity. She has presented to our Associates and to our Partners; her background in both law and business allow her to present the business imperative behind diversity in a way that resonates with Partners, and her years of working with students and Associates gives her credibility with that audience as well. She is an engaging speaker whose enthusiasm for this topic is infectious. I look forward to working with her again.
I have been working with Ritu for almost two years. After hearing her speak at a conference, I engaged her as my coach as I was impressed with her expertise, energy and ability to connect with the audience. Ritu quickly earned my trust and respect and provided invaluable support and guidance to me when I returned to the workforce after an eight year break. My work with her was a key component in facilitating a successful re-entry. Ritu is a pleasure to work with and her insights, strategies and recommendations are always value-add.